Browse help center articles
Information specific to patients
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About your pharmacy card
Topics: After you're approved, Approval & getting started, Claims and expenses, Claims for disease funds, Covered expenses
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Activating your travel card – Transportation expenses
Topics: After you're approved, Approval & getting started, Claims and expenses, Covered expenses, How to get help, Self-service tools, Transportation grants
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Approval packets
Topics: After you're approved, Approval & getting started, Verification
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Can I get assistance from multiple programs?
Topics: Program information, Tax and finance questions
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Claims guide – Cancer genetic and genomic testing grants
Topics: Claims and expenses, Claims for testing & assessment funds, Covered expenses
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Claims guide – Insurance premium expenses
Topics: Claims and expenses, Claims for disease funds
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Claims guide – Pharmacy expenses
Topics: Claims and expenses, Claims for disease funds
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Claims guide – Social needs assessment & intervention grants
Topics: Claims and expenses, Claims for testing & assessment funds, Covered expenses
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Claims guide – Treatment expenses
Topics: Claims and expenses, Claims for disease funds
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Claims guide – Virology testing grants
Topics: Claims and expenses, Claims for testing & assessment funds, Covered expenses
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Denied claims
Topics: Claims and expenses, Claims for disease funds, Claims for testing & assessment funds
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Diagnosis verification
Topics: Approval & getting started, Verification
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Disease fund FAQs
Topics: About the TotalAssist program, Applying, Disease funds, Program information
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Eligibility requirements for TotalAssist funds
Topics: Application, Applying, Eligibility
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Expenses covered by TotalAssist
Topics: Claims and expenses, Covered expenses
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Fund open notifications
Topics: Applying, Fund notifications, How to get help, Self-service tools
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Grant eligibility period and look back period
Topics: Claims and expenses, Grant activity, Grants
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Guaranteed and maximum award amounts
Topics: Application, Applying, Disease funds, Grants, Managing your grant
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How to sign up for electronic funds transfer (EFT)
Topics: After you're approved, Approval & getting started, Claims and expenses, Claims for disease funds, Claims for testing & assessment funds, How to get help, Self-service tools
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If you use all your funding – paid out grants
Topics: Grant activity, Grants, Managing your grant
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If your grant was closed
Topics: Grant activity, Grants, Managing your grant
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If your medication is not listed as approved
Topics: Applying, Claims and expenses, Covered expenses, Disease funds
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Income verification
Topics: Approval & getting started, Verification
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Information required for applications
Topics: Application, Applying
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Keeping your grant active – grant use policy
Topics: Claims and expenses, Grant activity, Grants
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Patient portal guides
Topics: How to get help, Portal guides, Portals, Self-service tools
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Portal getting started guides
Topics: After you're approved, Approval & getting started, Getting started guides, How to get help, Portal guides, Portals, Self-service tools
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Tax and finance questions about grants
Topics: Grants, Managing your grant, Program information, Tax and finance questions
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TotalAssist program overview
Topics: About the TotalAssist program, Program information
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Unable to verify income or diagnosis – grant closed
Topics: Approval & getting started, Verification
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What does this application status mean?
Topics: After you're approved, Application, Applying, Approval & getting started