Can I get assistance from multiple programs?

Does having assistance from another organization or company make me ineligible for TotalAssist, or vice versa?

We realize that some people need more help than one resource can provide, and our goal is to make sure patients have the financial support that is needed.  

Your eligibility is not impacted by having another grant from a different charitable foundation or a manufacturer’s assistance program. 

However, patients cannot submit the same expense to our program that has been paid by another program as that would be considered a fraudulent claim. 

Eligibility criteria for our program are consistent with the U.S. Department of Health and Human Services Office of Inspector General (OIG) guidance for charitable patient assistance programs and includes verifying that the patient’s income, diagnosis and insurance are eligible for assistance using a uniform, verifiable and consistent process. As such, you can apply to our program for assistance. Having a grant from another foundation should not be used as an eligibility criterion and a way to exclude you from receiving assistance from any charitable copay assistance program as that is not consistent with OIG guidance. 

Related articles

• TotalAssist program overview
• Eligibility requirements
• Claims and expenses