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Due to high volume, manual claims processing times are taking longer than usual. We apologize for the inconvenience and ask that you not resubmit the same claim multiple times. This will help ensure our team is able to process claims as quickly as possible. To check your claim status, please log in to your portal account or use our 'Quick search' tool. Thank you for your cooperation and understanding.

Pharmacy portal guides

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Pharmacy portal guides

With a free TotalAssist portal account, you can log into the portal 24/7 to:

  • Apply for new TotalAssist grants for your patients
  • Apply for renewal TotalAssist grants for your patients
  • Access your patient’s virtual pharmacy card
  • Submit claims and upload documents
  • Check information like approval status, grant balances, eligibility dates, and claims status
  • Access important documents and updates

To help you navigate your TotalAssist portal account, please reference these pharmacy portal guides:

Need more help?

Chat live or call 866-512-3861, Mon - Fri, 8:30am - 5:30pm ET.

Portal login for patients, pharmacies, and providers

Apply and manage claims 24/7

Portal login for nonprofit patient partners

Apply and manage claims 24/7

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