We are currently experiencing high call volume and increased claim volume. Call wait times are longer than usual and manual claims processing times may also take longer than expected. We apologize for any inconvenience. Please avoid resubmitting duplicate claims as this may further delay processing. For faster assistance, use your online portal account our 'Quick Search' tool, live chat, or search help center articles. For non-urgent requests, please submit an inquiry here.
We know you may be interested in spreading the word about TotalAssist within your community, healthcare or pharmacy practice, or on social media. That’s why we’re pleased to offer a variety of resources and materials to support your outreach and education efforts on behalf of Patient Advocate Foundation.
We have prepared social media posts with text and images you can save and share on your social media accounts. We include pre-written and designed content for Facebook, Instagram, and LinkedIn, plus email newsletter content and additional promotional materials. You will find prepared content for a variety of topics, including:
In addition, we have TotalAssist resources and materials that can be printed or shared digitally to assist with your outreach.
Postcards:
Brochures:
Guides:
We’re also happy to provide patients, caregivers, providers, or community organizations with printed materials about TotalAssist at no cost. Our team will mail up to 50 copies of our TotalAssist materials, including TotalAssist postcards and brochures, in English and Spanish.
For bulk requests or materials to support an outreach event in your community, please contact us at mailroom@patientadvocate.org.
Chat live or call 866-512-3861, Mon - Fri, 8:30am - 5:30pm ET.
Apply and manage claims 24/7
Apply and manage claims 24/7
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